AIKONA LEGAL NOTICE

Effective Date: 31 July 2026

The AIKONA / AIKONA OFFICIAL™ website (“https://aikonaofficial.co.za/”) and all content, products, services and information made available through the Website are provided and operated by AIKONA / AIKONAOFFICIAL™ (“AIKONA”, “we”, “us” or “our”).

By accessing or using this Website, you acknowledge that you have read and understood this Legal Notice and agree to use the Website in accordance with applicable South African law and the AIKONA Terms of Service.

1. Legal and Regulatory Compliance

AIKONA operates its online store in accordance with applicable laws of the Republic of South Africa, including, where applicable, the Consumer Protection Act 68 of 2008 (“CPA”), the Electronic Communications and Transactions Act 25 of 2002 (“ECTA”), the Protection of Personal Information Act 4 of 2013 (“POPIA”) and other applicable legislation.

Nothing contained in this Legal Notice, the AIKONA Terms of Service, Returns & Refunds Policy, Shipping Policy or any other Website policy is intended to exclude, restrict or waive a right or remedy that cannot lawfully be excluded, restricted or waived under South African law.

Where a provision contained on this Website conflicts with a mandatory legal requirement, the applicable law will prevail.

2. Business Information

The following information should be kept accurate and up to date on the Website:

Trading Name: AIKONA / AIKONAOFFICIAL™
Legal Entity Name: [INSERT LEGAL ENTITY NAME]
Company/Registration Number: [INSERT IF APPLICABLE]
Physical Address: [INSERT PHYSICAL BUSINESS ADDRESS]
Postal Address: [INSERT IF DIFFERENT]
Email Address: [INSERT BUSINESS EMAIL]
Telephone Number: [INSERT BUSINESS TELEPHONE NUMBER]

AIKONA will maintain the legally required business and contact information on the Website.

3. Intellectual Property

Unless otherwise indicated, the AIKONA name, AIKONAOFFICIAL™ branding, logos, product photographs, graphics, website design, written content, product descriptions, videos, illustrations, layouts and other original materials displayed on the Website are owned by or licensed to AIKONA.

These materials may not be copied, reproduced, republished, modified, distributed, transmitted, commercially exploited or otherwise used without prior written permission from AIKONA, except where such use is permitted by applicable law.

Unauthorised use of AIKONA's intellectual property may constitute an infringement of applicable intellectual-property rights.

4. Accuracy of Information

AIKONA takes reasonable steps to ensure that information published on the Website is accurate and current.

However, errors may occasionally occur, including typographical errors, pricing errors, product-description errors, technical errors or temporary inaccuracies.

AIKONA reserves the right to correct errors and update Website information where reasonably necessary.

Where an error materially affects an existing consumer transaction, AIKONA will act in accordance with applicable South African consumer-protection law.

5. Product Information

Product photographs and descriptions are provided to assist customers in making informed purchasing decisions.

Differences in screen settings, lighting, photography and display technology may result in minor differences between an image displayed on the Website and the physical product.

Such ordinary visual differences do not automatically constitute a defect.

Nothing in this Notice limits a consumer's statutory rights where a product is materially different from what was represented, defective, unsafe or otherwise fails to comply with applicable law.

6. Website Availability

AIKONA makes reasonable efforts to keep the Website operational and accessible.

However, AIKONA does not guarantee that the Website will always be available, uninterrupted, completely secure or free from technical errors.

The Website may occasionally be unavailable due to maintenance, upgrades, technical problems, cybersecurity incidents, hosting problems or circumstances outside AIKONA's reasonable control.

AIKONA reserves the right to modify, suspend or discontinue parts of the Website where reasonably necessary, subject to applicable law.

7. External Links

The Website may contain links to third-party websites or services.

These links are provided for convenience and do not necessarily constitute an endorsement, sponsorship or recommendation by AIKONA.

AIKONA does not control third-party websites and is not responsible for their content, availability, security, privacy practices or terms, except to the extent that applicable law provides otherwise.

Customers should review the applicable terms and privacy policies of third-party websites before using them.

8. Limitation of Liability

To the maximum extent permitted by South African law, AIKONA will not be liable for indirect, incidental, special or consequential loss arising from the use of the Website or information contained on the Website where such liability may lawfully be excluded.

AIKONA does not exclude or limit liability where such exclusion or limitation is prohibited by law.

Nothing in this Legal Notice excludes or limits statutory consumer rights, liability that cannot legally be excluded, or any other liability that South African law requires AIKONA to accept.

9. No Unlawful Disclaimer

Nothing on this Website should be interpreted as a statement that AIKONA has no responsibility for products sold through the Website.

AIKONA remains subject to the obligations imposed on suppliers by applicable South African law.

Any disclaimer contained on this Website applies only to the extent that it is legally permissible.

10. Consumer Rights

Consumers retain their rights under applicable South African consumer-protection legislation.

These rights may include statutory rights relating to product quality, defective goods, refunds, cancellations, electronic transactions, delivery and other consumer matters.

AIKONA's Returns & Refunds Policy provides further information regarding applicable return and refund procedures.

A consumer is not required to waive a statutory right as a condition of purchasing from AIKONA.

11. Electronic Transactions

Orders placed through the Website constitute electronic transactions and are subject to applicable South African legislation governing electronic communications and transactions.

AIKONA will provide information required by applicable law regarding electronic transactions, including applicable pricing, delivery, returns and other material transaction information.

Customers should carefully review their order before submitting it.

12. Privacy and Personal Information

AIKONA takes the protection of personal information seriously.

Personal information collected through the Website will be handled in accordance with applicable privacy legislation, including POPIA where applicable, and AIKONA's Privacy Policy.

Customers should review the AIKONA Privacy Policy before submitting personal information through the Website.

13. Fraud and Unauthorised Use

AIKONA reserves the right to investigate suspected fraudulent activity, unauthorised transactions, payment abuse, attempts to compromise Website security and other unlawful use of the Website.

Where legally permitted, AIKONA may suspend or terminate accounts, cancel transactions or take other reasonable measures necessary to protect the Website, customers and the business.

Nothing in this section permits AIKONA to unlawfully deny a consumer a statutory remedy.

14. Third-Party Services

AIKONA may use independent third-party providers for services including payment processing, courier delivery, hosting, website functionality, analytics and other business operations.

Where a third-party service is used, the relevant third party may have its own terms and conditions.

AIKONA remains responsible for its own obligations under applicable law but does not accept responsibility for matters that are legally the responsibility of an independent third party.

15. Changes to this Legal Notice

AIKONA may update this Legal Notice from time to time to reflect changes to its business, Website, services or applicable law.

The current version will be published on the Website together with its effective date.

Changes to this Notice will not retrospectively remove rights that a consumer has already acquired under an existing transaction or applicable law.

16. Severability

If any provision of this Legal Notice is found to be invalid, unlawful or unenforceable, that provision will be severed or limited to the extent necessary, without affecting the validity of the remaining provisions.

17. Governing Law

This Legal Notice and use of the Website are governed by the laws of the Republic of South Africa.

Any dispute will be dealt with in accordance with applicable South African law and the consumer's mandatory statutory rights.

18. Contact

Questions, complaints or legal notices concerning the Website or AIKONA should be directed to the official contact details published on the Website.

AIKONA / AIKONAOFFICIAL™

Effective Date: 31 July 2026